New Feature ! Flight – Update Payment Transactions
Dear CRO Parner,
If you have your own flight product on IATI system, this news is for you !
You can update/fix accounting of any flight order at CRO > helpdesk > flight – update payment transactions
To use this feature, firstly you need to be authorized with AddOrderPaymentTrnx by your Office Master User.
Secondly, both the provider and issuing agency are required to belong to your CRO office.
Now let’s see how this feature can be used by two simple examples:
Example 1)
Let’s assume that you have refunded 20 USD less than the confirmed amount by mistake. And, you want to refund 20 USD more to agency:
Step 1 ) Enter the order ID and click show
Step 2) Fill in the boxes as follows:
It is done ! You have refunded 20 USD more to agency successfully..
You may also check agency account to see the refunded amount:
Example 2)
This time let’s assume that you have refunded 40 USD more than the confirmed amount by mistake. And, you want to get back 40 USD from agency account:
Step 1 ) Enter the order ID and click show
Step 2) Fill in the boxes as follows:
It is done ! You have withdrawn back 40 USD from agency account successfully..
You may also check agency account to see the refunded amount.
You can use this tool to fix any amount (service charge, duplicate amount withdrawal etc.) in the relevant flight orders as well.
If you have any kind of question related to using this tool, please feel free to contact cro@iati.com
Thank you
